Privacy Policy

At The Virtual Craft, we are committed to protecting your privacy and ensuring the security of your personal and project-related data. This Privacy Policy outlines how we collect, use, and safeguard information in the development and deployment of augmented reality (AR) and virtual reality (VR) solutions for our clients.

Information We Collect

• Client Information: Name, company details, contact information.
• Project Data: 3D models, assets, technical specifications, and feedback.
• Usage Analytics: Data related to how our software is used (with consent).
• Device Information: IP address, operating system, browser type, hardware specs.
• Voluntary Submissions: Emails, questionnaires, and support communications.

How We Use Your Information

• Develop, deliver, and improve custom AR/VR applications.
• Maintain and troubleshoot client projects.
• Communicate updates, resolve issues, and provide support.
• Conduct internal analytics and optimize product performance.
• Comply with legal or contractual obligations.

Data Protection

• Encrypted data storage and secure transfer protocols.
• Role-based access controls to limit exposure.
• Regular security audits and compliance reviews.
• Secure backup and recovery procedures.

Third-Party Sharing

We do not sell or rent personal data. We may share data with:

• Technology partners involved in your AR/VR project (with consent).
• Cloud and storage providers under strict confidentiality agreements.
• Regulatory bodies, if required by law.

International Transfers

If you are located outside of India, your data may be transferred to our servers located in India. We ensure such transfers comply with applicable data protection laws.

Your Rights

You have the right to:

• Request access, correction, or deletion of your personal data.
• Withdraw consent at any time, where applicable.
• Lodge a complaint with a data protection authority.